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Shipping Info

Shipping Zones & Cost:

New Zealand
Range                    Urban Rate       Rural Rate
Standard Shipping    $6.95                  $9.95
Express Shipping      $9.95                  n/a


Urban or Rural:

Please select the correct shipping rate on checkout in order for us to process and courier your parcel in a timely manner. Where the incorrect shipping rate has been selected we reserve the right to withhold sending out the products until the correct shipping cost has been received. If you are unsure regarding which rate to choose please send us a message or email us at info@dejkids.com with your address in order for us to confirm which rate you should select. 


We also offer pickup at 62 Franks Way, Papamoa Beach, Tauranga therefore contact us to arrange pickup. 


Range                                        3 or less items   4 - 5 Items
Standard Shipping (7 - 10 days)      $20               $25
Express Shipping (2 - 5 days)          $30               n/a

Days refer to working days and exclude weekends and public holidays. Please email us at info@dejkids.com for a shipping quote for orders with more than 5 items.

Estimated Delivery Times:

New Zealand: 2 - 5 working days depending on selected shipping option
Australia: 2 - 10 working days depending on selected shipping option

Please Note: Delivery to Rural addresses might take slightly longer.

Please note that the above are estimated delivery times and could vary depending on events outside of our control including for example delayed customs clearance, local country delivery services, holiday season shipping delays etc.

All products will be shipped out within 2-3 working days of receiving your order.


Order Tracking: 

Order tracking is available for all of our shipments. Once your order tracking is available, you can track your package via the Your Orders page or via a Text to your phone number where you select that option during checkout. The shipping method for your package will be listed in your account and in your shipment confirmation e-mail.

If you need help or have any questions regarding your order please contact us via our Contact Us page or email us at info@dejkids.com.


Other Information: 

Our goal is to get your order to you as soon as possible however DEj KidS is not responsible for orders delayed in transit. All Taxes, Duty and Customs charges (if any) are the responsibility of the customer and is not included in the cost of the order or shipping charge.  Taxes, Duty and Customs Charges differ for each country and state however generally does not apply to low value imports or gifts - if you are unsure please contact your customs office for more information.